Privacy Policy

BrandSource Canada is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.brandsource.ca. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. If you have questions or concerns regarding this statement, you should first contact us info@brandsource.ca or call us at +1-800-361-5928 Ext. 229. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.

Overview

The privacy practices of this statement apply to our services available under the domain and sub-domains of brandsource.ca and apply generally to our parent, subsidiaries and joint venture websites. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site. This Privacy Policy describes the information, as part of the normal operation of our services that we collect from you and what may happen to that information. Our subsidiaries and joint venture partners operate under similar privacy practices as described in this Privacy Policy and, subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout our global brandsource.ca User community. By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the brandsource.ca Terms and Conditions.
This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on April 1, 2009 for all users.

1. Information We Collect.

Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that will meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose. In general, you can browse brandsource.ca without telling us who you are or revealing any personal information about yourself.

In order to sign up for the Mysource feature on the site, we will collect contact information such as email address and name.

Once you give us your personal information, you are not anonymous to us. If you choose to use our Site, we may require you to provide contact and identity information and other personal information as indicated on the forms throughout brandsource.ca. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature. We automatically track certain information about you based upon your behavior on our Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from (whether this URL is on our Site or not), which URL you next go to (whether this URL is on our Site or not), your computer browser information, and your IP address. We currently use cookies on our Web site to maintain session information, including identification of users and preparation of customized Web Pages. We do not save personal information across visits or in cookies, we only use cookies to maintain session information during one unique visit. Web Browsers set aside a small amount of space on your hard drive to keep these preferences, and then every time you visit a Web site your browser checks to see if you have any predefined preferences (cookies) for that server. If you do, it sends the cookie to the server along with the request for a web page. Your browser will not give up its cookie data to any server except the one that set it. If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.
You may change any information we have on you by signing in to MySource using your account credentials and edit your account details

2. Our Use of Your Information.

We use your personal information to facilitate the services you request. We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on brandsource.ca to: resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection, use or disclosure. We may compare and review your personal information for errors, omissions and for accuracy. You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze brandsource.ca usage, to improve our content and product offerings, and to customize brandsource.ca content, layout, and services. These uses improve brandsource.ca and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using brandsource.ca. You agree that we may also use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, administrative notices, product offerings, and communications relevant to your use of brandsource.ca. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. You may make changes to your notification preferences and opt-out of any marketing communication from brandsource.ca by signing to MySource using your account credentials and edit your email preferences.

3. External Service Providers.

There are a number of separate services, web hosting, web analytics and marketing services, offered by third parties that we refer to as external service providers that may be complementary to your use of brandsource.ca. If you choose to use these separate services, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy. We do not disclose your personal information to external service providers unless you provide your explicit consent. With your consent we may provide some of your personal information to the external service provider offering such services, for your convenience. To prevent our disclosure of your personal information to an external service provider, you can decline such consent or simply not use their services. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

4. Internal Service Providers for Our Operations.

We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you (e.g. couriers, mail, and bill collection) and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the personal information we provide them for any other purpose except to facilitate the specific outsourced brandsource.ca related operation.

5. Other Corporate Entities.

We may share our data, including personal information about you, with our subsidiaries and joint ventures or potential partners or assignors. To the extent that these entities may have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our subsidiaries, joint ventures, potential partners or assignors shall follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law.

6. Legal Requests.

Brandsource.ca cooperates with law enforcement inquires, as well as other third parties to enforce laws such as: intellectual property rights, fraud and other rights, to help protect you and the brandsource.ca community from bad actors. Therefore, in response to a verified request by law enforcement, warrant, subpoena, legal process or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorized us to) disclose your name, city, province, telephone number, email address, and UserID history without a subpoena. However, in an effort to balance your right to privacy and the ability to keep the community free from bad actors, we will not disclose additional information to law enforcement or other government officials without a subpoena, warrant, court order or substantially similar legal procedure, except when the additional disclosure of information is necessary to prevent imminent physical harm or financial loss.

7. Other Information Collectors.

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are other users of brandsource.ca or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. Since brandsource.ca does not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party. We encourage you to ask questions before you disclose your personal information to others.

8. Security.

Your information is stored and processed on our servers. Brandsource.ca uses procedural and technical safeguards to protect your personal information against loss or theft, as well as against unauthorized access or disclosure, to protect your privacy, including firewalls and encryption. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, 'perfect security' does not exist on the Internet.

9. Notice.

If we are going to make material changes to our privacy policy or use your personally identifiable information in a manner different from that stated at the time of collection through this Web site, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our web site notifying users of the change. All amended terms shall automatically be effective 30 days after they are initially posted on www.brandsource.ca.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Brandsource Canada. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.